Prompt email responses, smooth transaction, excellent guide and chofer in a comfortable Toyota van, for 10 passengers though we were just my wife and myself.
The hotels we chose were appropriate: Luang Prabang Residence Hotel, Riverside Boutique Hotel in Vang Vieng and Apsara in Vientiane.
All excursions as planned, our guide was a young Laotian man (Mr. Sang), with excellent command of English, eager to give as much info as we could manage, very courteous and kind. Mr. Ho, the driver, did an excellent job as well, very attentive and with a cool bottle of water always ready for us, in the hot weather of October.
Mr. Aziz and his wife - I understand he is a British subject and his wife a Laotian lady - delivered for us a pleasant itinerary and impeccable service.
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